Frequently Asked Question

The product page for an item I ordered is now gone or the item is listed as sold out. Is my order canceled?

We will sometimes de-list the product page of items for which we can no longer accept new orders, such as initial releases of items with a re-release available, and items that are limited in supply. Additionally, if the item has sold out it will be listed as sold out on the website if no new orders can be placed. Your previously placed order has not gone anyway, however no new customers will be able to order the item. 

You can check the status of your order from the "Orders" section of your Account page.