Frequently Asked Question

What do I do if my item suffers from a manufacturer defect?

If your item suffers from a manufacturer defect please contact us via email at info@northmencollectibles.ca within 24 hours of receiving the item. Defective items are the responsibility of the manufacturer and we will provide you with the information you need to contact them for a replacement of your item. Sadly imperfect paint is not considered a manufacture defect and is a byproduct of modern mass market machine painting systems.

Be careful with your figures. If you find that the joints are stiff work them gently and do not force them. Forcing stiff joints can lead to breakages.